FILTRAUTO warrants to the non-business end-user (a buyer from one of the member states of the European Union), for a period of 2 years from the initial date of purchase that the new filters branded PURFLUX/TECNOCAR/CROSLAND are free from both physical and manufacturing defects, subject to the end user's compliance with specific recommendations made by FILTRAUTO and manufacturers of the vehicles on which the filters have been installed, in respect of fitting, maintenance and usage. Business buyers, distributors and dealers benefit from a similar warranty provided in FILTRAUTO's General Terms of Sale.

FILTRAUTO's warranty, set out above, does not cover:

  • damage caused by non-compliance with recommendations given by FILTRAUTO nor the vehicle manufacturer,

  • incorrect use, negligence, incorrect fitting or attempts to open up, repair or modify the filters,

  • damage resulting from the use of filters which does not correspond with the specifications provided by the manufacturers,

  • scratches, grazes and other damage to external parts of the filters, or any other damage which does not prevent the product from functioning effectively,

  • general wear and tear or extensive use of the filters, leading to clogging, oxidisation, corrosion,

  • damage caused by external factors, all types of incidents and accidents and general damage occurring after the date of the initial purchase.

FILTRAUTO undertakes, subject to the terms of the above warranty, to replace free of charge, defective filters and/or filters which do not comply with the manufacturer's specifications and to pay for the repair of a vehicle should it break down or suffer damage as a direct result of a defective or non-compliant filter branded PURFLUX/TECNOCAR/CROSLAND as recorded by FILTRAUTO's Technical Department. All defective filters which the end-user considers to be covered by the warranty will be the subject of an evaluation by FILTRAUTO's Technical Department.

The evaluation may conclude that a breakdown or damage is not covered by the warranty after the relevant products have been replaced. This will result in an invoice being sent to the end-user to cover the cost of the replacement products.

FILTRAUTO will accept no liability for indirect loss or damage caused to the end-user as a result of the malfunctioning of a PURFLUX/TECNOCAR/CROSLAND filter.

This warranty does not affect your statutory rights.